Beginning on September 25, 2013 we began receiving complaints to a general NYSTEC email box regarding telemarketer calls that appear to have originated from the New York State Technology Enterprise Corporation (NYSTEC), 518-621-1390 or 518-921-1395 according to Caller ID records. Please be advised, these calls are not originating from NYSTEC. NYSTEC is not a telemarketer and does not sell any services or products via telemarketing.
If you have received a suspicious-seeming call from this number, please note:
• The call did not come from NYSTEC. We have contacted our telephone provider and law enforcement officials to investigate further.
We suspect that an organization or other persons are utilizing technology to “spoof” a NYSTEC number and making these calls from another location. Known as “spoofing,” the calls appear on caller ID as from the number from NYSTEC. This can trick recipients into thinking they are legitimate calls. At this time, the calls cannot be tracked to the actual source. We are continuing to investigate this matter with the utmost attention.
Anyone called by 518-621-1390, 518-621-1395 or any other number identified as NYSTEC, in which the caller asks for a donation, personal information, or credit card information, should end the call immediately.
• If you provided personal information to the caller, such as: your Social Security Number, any bank account numbers, credit card numbers or passwords, we recommend that you contact your local police department and law enforcement officials immediately.
Additional complaints and requests for assistance can be placed to your telephone company, your State’s Attorney General , the FCC , FTC, and Internet Crime Complaint Center (ic3).
NYSTEC will fully cooperate with all applicable authorities.
• You may also want to contact the three major credit bureaus and learn how to have a ‘watch’ put on your credit report for signs of any fraudulent activity.
For your convenience, we have included contact information for the three major credit reporting bureaus.
P.O. Box 740241
Atlanta, GA 30374-0241
P.O. Box 2104
Allen, TX 75013-0949
P.O. Box 1000
Chester, PA 19022
Jana S. Behe
General Counsel & CCO