NYSTEC refers to its Program Management Process as System Integration Management (SIM). This process involves the six phases described below.

Project Planning
Before your organization embarks on any technology acquisition, you must arrive at a complete understanding of the outcome you wish to achieve. NYSTEC will assist in developing a vision, a strategic framework, and schedules to guide your procurement process. This planning phase involves development of the following:

• Acquisition Vision
  

• Mission Needs Statement
  

• Configuration Management Plan
  

• Risk Management Plan
  

• Operational Concept Description
  

• Request for Information (RFI) and Response Review
  

• Acquisition Plan
  

• Quality Assurance Plan
  

Requirements Definition
Regardless of the acquisition, the most significant phase is always the assessment of needs. This is essentially a brainstorming process that results in a list of functional Requirements for the proposed technology solution. NYSTEC will guide you via the following steps:

• Format Definition and Preparation
  

• Requirements Identification, Integration and Prioritization
  

• Project Cost Estimation
  

• Management Review
  

Solicitation Management
Once your Requirements are defined, ranked and documented, NYSTEC will help you develop a complete Request for Proposals (RFP). The RFP should provide a straightforward description of a vendor's services, expenses and capabilities. The process of writing and reviewing an RFP includes the following steps:

• RFP and Mini-Bid Planning and Development
  

• Review and Update the RFP or Mini-Bid
  

• Develop a Source Selection Plan
  

• Score and Evaluate Vendor Responses
  

Implementation Management
Once a vendor has been selected and the project initiated, NYSTEC will help you monitor and manage the project using the latest qualitative and quantitative techniques. The company's tracking and oversight activities include:

• Project Management Support
  

• Engineering Support
  

• Requirements Management Support
  

• Testing Support
  

Transition Management
When it comes to any technology acquisition, NYSTEC is just as attentive to the human side as the technical. Transitioning to a new system is often traumatic for your employees and customers. NYSTEC can help your organization make a smooth adjustment through proper system planning, coordination with the vendor, testing and training. This phase includes:

• Transition Management Planning
  

• Acceptance Testing Support
  

• Training Support
  

• Cut-Over and Roll-Out
  

Ongoing Support
NYSTEC's support does not end when the new system is up and running. NYSTEC will help you evaluate and learn from the entire acquisition process, and make sure you have the proper tools and procedures in place to manage the new system. Ongoing support includes the following:

• Identifying Lessons Learned
  

• Final Review of Vendor Deliverables
  

• Ongoing Testing, Systems Engineering, and Quality Assurance
  

• Assimilation of Future Technologies
  

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