Maria Ayoob is Practice Leader of the Data Insights (DI) practice.  Part of the Population Health Group, the DI practice assists clients in deriving the most value from their data through data quality assessment and improvement activities. The practice also works with clients to define new and innovative uses for clinical data to drive population health insights and improvement.

Maria is an experienced project manager, researcher, and consultant in the healthcare field. She most recently served as the portfolio lead overseeing projects related to health information technology-enabled quality measurement and clinical data quality for the New York State Department of Health. Previously, Maria worked for Health Research, Inc., and provided support as a project facilitator for the Department of Health’s Office of Health Information Technology Transformation, where she managed projects to automate healthcare data exchange.

Maria holds an M.P.H. in Health Policy and Management from the State University of New York (SUNY) Albany, School of Public Health, a B.A. in Anthropology from Smith College and is certified as a Project Management Professional (PMP) from the Project Management Institute (PMI).

Amit is Practice Leader for the Medicaid System Innovation practice. A skilled healthcare technology project and program manager, Amit has more than 23 years of experience with system development and testing, system implementation, database administration, web migrations, quality assurance, and requirements analysis.  As Engagement Lead on a recent major initiative for the New York State Department of Health (NYSDOH), Amit organized and streamlined all reconciliation efforts (enrollments, payments, encounters) to provide clear and consistent communication to the 23 health plans and multiple departments across NYSDOH.  Prior to joining NYSTEC, Amit helped manage enterprise‐wide transformational initiatives for MVP Healthcare and establish their Strategic Portfolio Management Office.  Amit holds a Master of City Planning degree from the Indian Institute of Technology, a Bachelor of Engineering degree from Bengal Engineering College, and an MBA in Healthcare Management from Clarkson University.  In addition, he holds several professional certifications, including Project Management Professional and Program Management Professional.

Patrick Correia is NYSTEC’s Practice Leader for Health Management Technology. Organized, adaptable and versatile, Patrick brings more than 11 years of experience in the healthcare technology space and has successfully engaged in a wide range of technology areas, including program administration, provider support/stakeholder outreach, system design and oversight, and solution architecture. Patrick has made his mark and become a key NYSTEC go-to person on several technology initiatives for the New York State Department of Health,  including developing and implementing the State’s Medicaid Health Information Technology (HIT) plan; providing system design and oversight for the NY Medicaid Electronic Health Record (EHR) Incentive Program; securing 90% Federal Financial Participation (FFP) for program administration for the Statewide Health Information Network of New York (SHIN-NY);  and developing requirements and providing quality control assistance in support of upgrades to the Provider Network Data System (PNDS).  He is also an active on many company sponsored community involvement and charity events. Patrick holds a BS in Computer Science from UMass Amherst and is a Certified Professional in Healthcare Information and Management Systems (CPHIMS).

Brad has been with NYSTEC for more than 13 years and is Practice Leader of the Health Systems Transformation practice. He currently leads a healthcare transformation program that provides informatics and technology consulting services to New York State and New York City public health agencies to transform how public health data is exchanged. He also manages a portfolio of technology projects to modernize health information systems and business processes to achieve cost and operational efficiencies to drive improved health outcomes. Brad is also the company advocate for the NYSTEC Experience, an employee support program that encourages staff collaboration, recognition and respect for the company brand. Brad has led and supported business analysis efforts for multiple agencies in the project management areas of needs assessments, planning, analysis, traceability, monitoring, and evaluation.  Earlier at NYSTEC, Brad managed the Enhanced Meaningful Use (EMU) Program, a portfolio of projects that was home to 25 full- and part-time NYSTEC resources spread across multiple locations and made a significant contribution in securing work that evolved out of NYSTEC’s role on the Medicaid Electronic Health Record Incentive Program. Brad started with NYSTEC providing IT support and prior to his healthcare work, he had been assigned to projects in NYSTEC’s Communications, Technology Acquisitions and Converged Networks Practices. Brad holds a Masters of Business Administration, with an information technology focus from SUNY College of Technology and a BA in Information Systems/Science from SUNY Oswego University.  He is a certified Project Management Professional (PMP), a Certified Professional in Healthcare Information and Management Systems (CPHIMS) from the Healthcare Information and Management Systems Society (HIMSS), and a Certified Professional in Business Analysis (PMI-PBA).  He also holds an ITIL V3 Foundation Certificate in IT Service Management from the ITIL-Information Technology Infrastructure Library and is a certified Internal Audit Practitioner.

Sarah Goff serves as NYSTEC’s Healthcare Management Services Practice Leader. A certified project management professional, process standardization specialist and regulatory compliance guru, Sarah has more than 20 years of experience in the Information Technology, healthcare industry space.  This skill set has served her, NYSTEC and New York State very well, following her recent efforts monitoring long-term care services and programs across the state for the Department of Health’s (NYSDOH’s) Uniform Assessment System (UAS-NY) implementation. Prior to making a difference at NYSTEC, Sarah worked for the Albany Medical Center, where she worked as a clinical systems manager, overseeing and maintaining system functionality for electronic health records, the pharmacy, and medication administration.  She has also worked directly for NYSDOH as a Program and Portfolio Manager. Sarah holds an MBA in Information Technology from RPI and a Bachelor’s degree in Biological Sciences from Cornell.

Jon Greenwalt is Practice Leader of the Information Exchange & Interoperability (IEI) Practice.  Part of the Population Health Group, the IEI practice assists clients with enabling a health information exchange across NYS by following industry standards and best practices to ensure that data exchanges are interoperable between health organizations and systems. The Information Exchange & Interoperability Practice also works with state operated health facilities to gain access to this health information and understand how it can be successfully incorporated into provider workflows to inform care coordination and treatment decisions for their patient populations.

Jon’s experience includes consulting for various New York State agencies, including the New York State Department of Health, Office of Mental Health, Office for the Aging, Office for People with Developmental Disabilities, and the New York State Education Department. His wide range of expertise includes portfolio and project management, strategy development and alignment, resource and budget management, funding research and grant writing, quality assurance, business process and requirements analysis, developing detailed project plans and timelines, conducting feasibility and fit-gap analyses, and evaluating technical options for implementation. Jon previously worked as a business analyst with Deloitte & Touche, consulting for NYS on its e-licensing upgrade project.

Jon holds an MBA in Human Resource Information Systems from the State University of New York (SUNY), Albany, and a B.A. in Business Management from Siena College.

A twelve-year veteran at NYSTEC, Mark Greiner is Practice Leader for Technology Acquisition.   A Project Management Professional, Mark has  worked in both the Network and Technology Acquisition practices with various NYSTEC clients across different verticals. He has performed resource management, project planning, and monitoring on several high-profile IT projects in both the New York State and New York City markets, while developing a strong working relationship with each client. He is also highly skilled in managing Independent Validation and Verification (IV&V) services projects and mentoring other NYSTEC consultants in this key service area for the company. Mark’s other activities have included a substantial amount of documentation development, including technical requirements, Requests for Proposals (RFPs), drawings, and reporting.  His technical experience has been focused on network and data-center infrastructure and migrations, as well as wireless LANs, WANs, and MANs application implementations and build-outs. Mark holds a BA in Telecommunications from the SUNY Institute of Technology.

Bill McBride is NYSTEC’s Technical Architecture and Communications Systems Practice Leader. With more than 20 years of network communications experience, Bill’s focus has been on providing oversight and managing information technology projects specific to network infrastructure, server and application migration, data center, telecommunication broadband, and public safety. Bill and his team have contributed to the successful planning, implementation, and best practices on major projects for New York City, such as CityNet and NYCWiN, as well as several IT initiatives for CUNY. Bill was a key speaker at the 2016 Smart City Forum and Showcase in Saratoga Springs, NY, where he introduced a Smart City framework and touched on a number of project initiatives, such as public Wi-Fi. Bill has extensive experience in the private and public sectors, having worked at several wholesale telecommunication providers as well as with various New York State and New York City agencies. Bill holds a BS in Civil and Environmental Engineering from Clarkson University.

Colleen Mooney is Practice Leader for the Strategy and Funding Solutions (SFS) practice. Part of the Population Health Group, SFS primarily assists clients with strategic planning activities including understanding what is taking place in the real-world to help clients develop a roadmap that will support population health outcomes, provide insights on how regulatory requirements impact our clients and their use of Health Homes and Health Information Technology (HIT) standards for population health, and develop a federal funding strategy to support their roadmap as their trusted advisor. The SFS approach involves collaborating with our clients to assess their needs, defining potential options, and providing strategic guidance towards long-term organizational success.

Colleen currently oversees a team providing strategic planning and technical advising to clients in the areas of population health analytics, healthcare delivery transformation, and strategic planning. Earlier in her career, she worked in several areas of the New York State Department of Health (NYSDOH), for more than 10 years, as a project manager providing oversight and subject matter expertise related to federal and state regulations, health information exchange, technology and interoperability, contract management and procurement, grant writing, and vendor management.

Colleen holds an M.P.H. in Health Policy, Management and Behavior from the State University of New York (SUNY) Albany, School of Public Health, a B.A. in English from the University of Rochester and is certified as a Project Management Professional (PMP) from the Project Management Institute (PMI).

Courtney Olsen is the Practice Leader for the Innovation & Entrepreneurship team at NYSTEC.  Courtney’s career path since she joined our team in May 2013 exemplifies our brand mindset that “NYSTEC succeeds when individuals and teams flourish personally and professionally.” Courtney was originally hired as a Consultant by the then-practice leader of the Health Systems Transformation practice, Kevin Owens, to support our work with the New York State Office of the Medicaid Inspector General. Courtney rose quickly as a go-to compliance expert helping lead the program and additional aspects of the HST Practice, and she was promoted to Senior Consultant in 2016. During her tenure as OMIG Program Manager after Brad Duerr was promoted to HST practice leader, Courtney and team began to mature program operations, cultivate an engaged compliance team, and set up the program for future success.

In 2019, Courtney took advantage of an internal advancement opportunity by applying for a position in the Healthcare Management Systems practice (under its practice leader, Chip Barnes) supporting the NYS Department of Health, Office of Health Insurance Programs, Division of Long-Term Care. During her time in HMS reporting to Chip and, later, to Sarah Goff, Courtney helped to develop policy and budget initiatives for OHIP and built strong executive relationships within the agency. Courtney was promoted to Principal Consultant in October 2019, and in 2020 was promoted to Senior Principal Consultant.

Courtney has more than 15 years of professional experience and holds a Bachelor’s degree in Finance from Siena College and an MBA from Marist College, along with a Project Management Professional (PMP) certification from the Project Management Institute and a Certified Professional in Healthcare Information and Management Systems (CPHIMS) from the Healthcare Information and Management Systems Society (HIMSS). An acting example of living the brand and the NYSTEC Experience, Courtney has served as the co-chair of both the Community Involvement Committee and the Project Management Community of Practice (PMCoP), served as a mentor and leader within the HMS practice, and consistently lives our behaviors by collaborating with NYSTECers across practices and projects.

Rob Zeglen, NYSTEC’s Information Security Practice Leader, is an information security consultant with more than 22 years of experience in information technology. He has a broad range of experience in information security and associated technologies that include leading the development and execution of key risk-mitigating activities, risk assessments, and vulnerability testing projects. He has advised clients on HIPAA compliance and incorporation of security controls across various program areas, assessed existing Disaster Recovery readiness at several locations throughout NYC, performed a HIPAA Security Risk Assessment of central operations and organization in Albany, and led the RFI Review for Regional Health Information Exchange Organizations (RHIOs) Authentication. He has extensive experience in the private sector, having worked at Netscape, Sun Microsystems, GE Global Research, and Knolls Atomic Power Lab. Rob holds an undergraduate and MS degree in Computer Science and is is both a certified information security systems professional (CISSP) and HITRUST CSF practitioner.  Rob is also an accomplished speaker who has presented before user groups, at the annual NYSAC Legislative conference, and at the annual New York State Cyber Security Conference.

Kevin Owens serves as NYSTEC’s President and CEO. His forte is overseeing large-scale system implementations, where he has excelled in managing all phases of the technology project life cycle.  An eleven-year veteran at NYSTEC, Kevin is the company go-to SME for the NYS Medicaid HIT Plan project and has distinguished himself as an enthusiastic and vocal supporter of the NYSTEC Experience.  Kevin’s consulting experience spans over 20 years with a focus on transformational initiatives that have assisted organizations in positioning themselves for future success. In addition to his work for the NYSDOH, Kevin has also shared his technology bona fides on projects for NYCHA, NYC DoITT and the NYS Department of Labor.  He is also an active on many company sponsored community involvement and charity events. Kevin is certified in the Curam software product line, holds a BBA from Siena College and is a certified Project Management Professional (PMP) as recognized by the Project Management Institute.

Nick Alger serves as NYSTEC Managing Director of Operations. A proud Central New Yorker, Nick directs NYSTEC’s facility acquisition strategy in the Capital and Central New York regions and spearheads NYSTEC’s committed effort to provide company-wide state of the art technology and dynamic work-space environments for its employees.  Nick is an information technology executive veteran with more than 25 years of experience in systems engineering, project management, and operations management.  His IT expertise ranges from designing communications systems with an emphasis on broadband, wireless and optical network technologies to regularly leading the company effort in reducing security risks for internal systems. Nick holds an MS and a BS (summa cum laude), from the SUNY Polytechnic Institute.

In his role as Director – Health & Human Services, Chip Barnes provides clarity, a nuanced focus and leadership for the NYSTEC teams involved on the Medicaid Electronic Health Record Incentive Program, meaningful use, HIPAA transactions, Medicaid systems, and data warehouse technology projects.  A Project Management Professional and former Certified Public Accountant, Chip has the drive and commitment you would expect from a distinguished 15 year consulting career, deftly working on and managing various large business-process redesign and system-integration projects for the New York State Department of Health (NYSDOH).  This track record in the NYS healthcare technology space includes becoming the main person of interest in NYSTEC’s PMQA efforts for the New York Medicaid program and Delivery System Reform Incentive Payment Program (DSRIP) and Medicaid advanced planning documents projects. Accounting, requirements management, software design, systems testing, strong domain knowledge of various systems and independent verification and validation are some of the areas where Chip excels.  Previously, Chip worked as a senior auditor for KPMG and served as an Adjunct Accounting Professor at The New School.  He holds a BS in Accountancy from Bentley College.

Richard Green is NYSTEC’s Director – Services & Solutions, overseeing the Security, Acquisitions, and Networks practice areas.  An experienced project manager, business analyst and RFP development and QA specialist, Richard leans on his calm demeanor when leading project teams through challenging tasks or interacting with meticulous clients.  A long-time Capital Region resident, Richard has extensive experience in New York State government procurement and security processes and has provided pivotal guidance on dozens of these initiatives.  He is a versatile contributor and advisor, capably supervising technical staffs to help clients achieve successful implementation outcomes for their security, technology acquisitions and networks related projects. He received his education in England, where he earned an MS in Computing. He has held the Project Management Institute’s Project Management Professional (PMP) certification since 2003.

Jasminka Husic serves as NYSTEC’s Director of Finance & Budget. A certified public accountant, she has eight years of working as a senior staff accountant and five years of experience as a senior software engineer.  Previously at NYSTEC, Jasminka served as Comptroller.  She was also recently treasurer of the Utica chapter of the New York State Society of CPAs (NYSSCPA), an organization with 26,000+ other NYS based CPAs, lawyers, bankers, and other professionals from associated industries.  Jasminka holds a master’s degree in accountancy from SUNY Institute of Technology (SUNYIT) and two bachelor’s degrees in business administration e-commerce, with a minor in computer science from Northwestern Oklahoma State University.

Shannon Kelley is NYSTEC’s Director for Population Health. With 17 years of experience leading healthcare and healthcare-technology transformation initiatives, Shannon manages a portfolio of technology projects that aims to modernize health information systems and business processes to achieve cost efficiencies and improve health outcomes. Shannon currently leads a team of healthcare technology consultants who provide strategic planning and technical advising services to clients in the specialized areas of population health analytics and quality measurement, health information exchange and clinical data interoperability. Earlier in her career, Shannon worked as Director of Programs for the NYS Department of Health (NYSDOH), responsible for advancing NY’s health information technology (HIT) strategy. Prior to that, Shannon served in various capacities at MVP Health Care as an Innovation Program Manager and Quality Improvement Program Manager.  She holds a master’s degree in Public Health from the University at Albany School of Public Health and is a certified project management professional (PMP).

Serving a duel role as Director of Business Development and Client Advocate for existing contracted business for NYSTEC, Mark Romano is the lead on all new and extended business opportunities as well as the primary liaison between NYSTEC and its public-sector-based government clients. With a focus on growth and a resolute approach that combines an advanced understanding of public-sector industry knowledge and trends with relationship building, Mark is a business development veteran with more than 22 years of experience interfacing with customers and top-echelon management. A certified Project Management Professional (PMP), Mark has also helped government clients successfully manage the full life cycle of projects. In addition, he holds a master’s degree in Public Administration; served in the United States Air Force; and, as a civilian, developed information security policies and procedures for a US Air Force command and control program for the Joint Chiefs of Staff.

Michele Salisbury is CFO, Director – Contracts, Risk Management & Diversity, and Board Secretary of NYSTEC. Her many responsibilities include supervising NYSTEC Contracts and Risk Management functions as well as management of NYSTEC’s Innovation and Leadership initiatives and outreach to community clients such as the Air Force Research Laboratory in Rome, NY. A native of Rome, and very active in the community, Michele lends her volunteer efforts to various organizations, including as treasurer of the Cyber Research Institute, member of the Board of Directors of the Rome Chamber of Commerce and the Mohawk Valley Economic Development Growth Enterprises Corporation (MV EDGE) and member of the SUNY Poly Institute College of Business Management Professional Advisory Board and the Finance Committee of the New York State Forum. She recently served as treasurer for the Rome Area Red Cross and as vice chair for the Project Fibonacci STEAM (science, technology, engineering, arts, math) Youth Conference in Rome. Michele was the first student to complete the accelerated MBA program at Syracuse University. She also holds a BS in Accounting from the SUNY Polytechnic Institute and is a licensed CPA in NYS.