Healthcare, human services, and labor account for nearly 50% of New York State government spending—and that percentage continues to rise.
Faced with issues such as a growing elderly population, urban poverty, and increasing workers’ compensation costs, government agencies and healthcare providers must rely more than ever on technology solutions to streamline the delivery of vital services while controlling costs.
NYSTEC has the knowledge and experience to guide your organization through the entire process of technology acquisition and integration. We can help you transition to new systems for administering programs and managing data. And we can assist with planning and implementing solutions for health information technology (HIT), electronic health records (EHR), telecommunications, networking, and cybersecurity.
People who require long-term care (those with disabilities, chronic illnesses, or cognitive impairments) are typically served by numerous healthcare providers and government programs, including Medicaid. But when the healthcare delivery system for long-term care is fragmented and not standardized across organizations, it can result in assessment delays for patients needing treatment. How can the health industry better serve these patients?
The answer: Establish a comprehensive web-based assessment system for Medicaid long-term care services and programs, whether home- or community-based. For this project, NYSTEC provided system evolution, provider outreach, and transition activities. We also performed system testing as well as project management and oversight for the system implementation: testing and monitoring the implementation in terms of quality, architecture, security, ease of use, and performance.
Since implementation, thousands of administrative staff members, nurses, and social workers have accessed the system, resulting in faster and more comprehensive program assessments. The system has enabled better patient access to programs and services, instilled consistency in the assessment process, and ultimately improved long-term care for patients.
Capital District Physicians’ Health Plan
Greater New York Hospital Association
Hospital Association of New York State
NYC Department of Health and Mental Hygiene
NYC Department of Homeless Services
NYS Department of Health
NYS Department of Labor
NYS Office for People with Developmental Disabilities
NYS Office for the Aging
NYS Office of Alcoholism and Substance Abuse Services
NYS Office of Children and Family Services
NYS Office of Health Insurance Programs
NYS Office of Mental Health
NYS Office of Temporary Disability
NYS Office of the Medicaid Inspector General
NYS Veterans Homes