Various studies have concluded that the failure rate for technology projects falls between 37 and 75 percent. When these projects fail, it’s usually due to inadequate advance analysis and planning.
To help avoid project failure, consider program management for your projects. Program management involves the orchestration of participant roles, activities, and deliverables for multiple projects simultaneously—a difficult balancing act for any organization.
NYSTEC can help. Our metrics-driven approach to program management is supported by best practices established through the Project Management Institute. We can guide your organization through the entire process, using state-of-the-art tools and techniques for assessing, planning, collaborating, scheduling, budgeting, tracking, testing, and reporting. We can help you achieve project success.
As part of President Obama’s economic stimulus package, an incentive program was established to move Medicaid providers from paper-based recordkeeping and tracking systems to interconnected electronic systems. Through the program, providers qualify for incentive payments if they show they are “meaningfully using” electronic health record technology and meeting specific measurement thresholds. The federal government assumed program funding responsibilities—while the states were appointed the massive undertaking of managing the program.
NYSTEC helped plan, govern, and coordinate multiple activities for the program statewide. Our responsibilities included defining program strategies, collaborating with stakeholders to plan and execute the program, defining business processes and system requirements, managing the support staff, conducting payee assessments, and providing outreach and support to healthcare providers enrolled in the program.
As of May 2016, more than 24,000 providers in the state signed up for the program, which has already spawned numerous tangible benefits. The coordination of patient care across providers is much more efficient. Information about patients is more accurate, complete, and current. The secure sharing of electronic information has facilitated more effective patient diagnoses while reducing medical errors. The program has lowered costs through decreased paperwork and reduced duplication of testing. Most important, the program is yielding better treatment and a healthier population.
City University of New York
NYC Department of Information Technology and Telecommunications
NYS Broadband Program Office
NYS Department of Health
NYS Division of Homeland Security and Emergency Services
NYS Office of Information Technology Services
NYS Office of the Medicaid Inspector General